Michele Spainhower has 15 years of experience working in Maternal and Child Health and a Federally Funded Healthy Start program. She managed the Maternal Child Health State Title V grant, was a member of the State Maternal Child Health Coalition, and worked to improve collaboration between local MCH programs and State Title V. Similarities in desired outcomes allowed for blending of State Title V and the Federal Healthy Start program. Michele worked with Healthy Start participants through case management, health education, consumer leadership development, and community relationship building. As a Healthy Start Project Manager with 16 staff, she managed staff development, program implementation, created and managed program budgets, and was responsible for managing program data, grant reporting, and grant writing. Michele was also part of many community groups and organizations in her role(s) with the program.

In her current role, as VP Client Services for ChallengerSoft, Michele brings her programmatic knowledge to play, to ensure clients are satisfied with the CS Prime system and the user experience. She provides guidance on product management with an emphasis on creating standards based on best practice models. Michele also provides client training and implementation planning. She also works daily with clients to improve their CS Prime software and data collection experience. She provides customer support and training by phone, email, and in person. She helps clients translate current services into sound data collection practices through use of CS Prime and system data management tools. Michele also continues to serve on her local Healthy Start CAN and is involved with the early childhood community to stay abreast of best practices, concerns, and issues within the MCH community.